Testimonials

Free resources for older people and those that are supporting them.


Easy-to-use free checklists to enable positive conversations on important issues. Download your free copies and feel free to share!

 

To help us all better understand the vital role that advocacy plays in the health and social care system, there is also the National Institute of Care Excellence (NICE) Guidance on what you can expect if you or someone you care about would benefit from some form of advocacy, as they deal with the health and social care system.

This includes guidance on:

  •  how individuals and their supporters should be signposted to formal advocacy (where the advocacy is paid for by the health   and social care system); AND 
  •  informal advocacy, where a friend, family member or other interested party can help an individual speak up about their   needs and wants.

The resources below are designed to help those engaging in informal advocacy for older people.

All checklists are also available in Welsh. Please email admin@opaal.org.uk for Welsh versions.

Mae pob rhestr wirio hefyd ar gael yn Gymraeg. Anfonwch e-bost at admin@opaal.org.uk am fersiynau Cymraeg.

HEALTH
HOUSING
WORK
FINANCES AND LEGAL
ROMANTIC RELATIONSHIPS
FAMILY, FRIENDS & PETS
SPIRITUALITY
MOBILITY
RETIREMENT
HOBBIES & ACTIVITIES
FOOD AND DRINK
DYING AND DEATH

HEALTH


Independent advocacy for older people facing health issues is crucial for ensuring their rights, preferences, and well-being are upheld throughout the healthcare process. Aging often brings unique challenges, and older individuals may encounter health issues that require complex decision-making and coordination of care. Independent advocates play a vital role in empowering older people by providing them with a voice, helping them navigate the healthcare system, and ensuring their wishes are respected. In many cases, older individuals may face multiple health professionals, intricate medical jargon, and various treatment options, making it essential to have an advocate who can simplify information, ask pertinent questions, and support informed decision-making.

Moreover, independent advocacy serves as a safeguard against potential neglect or abuse in healthcare settings. Older individuals may be vulnerable due to physical frailty, cognitive decline, or other factors, making them susceptible to exploitation or inadequate care. Independent advocates act as a protective barrier, advocating for the best interests of the older person, monitoring the quality of care, and intervening if necessary to address any concerns. This advocacy not only promotes the individual’s dignity and autonomy but also contributes to an overall improvement in the quality of healthcare for older people, fostering a system that prioritizes their well-being and respects their rights.

 

And if any of the words that the health and social care services use are sometimes hard to understand, here are helpful websites, 

  • Think Local and Act Personal have an amazing care and support jargon buster – thank you to them!
  • NHS Confederation also have a really helpful Acronym Buster. Another great initiative from our fantastic NHS

Questions for my doctor.pdf
Questions for my doctor: easy read version.pdf
Questions for my doctor: picture version.pdf
Phone call to your doctor
Questions for my doctor on the phone.pdf
Questions for my doctor on the phone: easy read version.pdf
Older man on the phone
Questions for my doctor on the phone: picture version.pdf
I feel I am being spoken at.pdf
I feel I am being spoken at: easy read version.pdf
I feel I am being spoken at: picture version.pdf
I want to challenge a decision.pdf
I want to challenge a decision: easy read version.pdf
I want to challenge a decision: picture version.pdf
I'd like to complain.pdf
I'd like to make a complaint: easy read version.pdf
I'd like to make a complaint: picture version.pdf
Older people drinking tea
I'd like to talk about Lasting Power of Attorney.pdf
I'd like to talk about Lasting Power of Attorney: easy read version.pdf
Smiling older couple
I'd like to talk about Lasting Power of Attorney: picture version.pdf
I'd like to ask for a second opinion. pdf
Older couple playing a game
I'd like to ask for a second opinion: easy read version.pdf
I'd like to ask for a second opinion: picture version.pdf
I'd like to talk about my advanced decisions.pdf
I'd like to talk about my advanced decision: easy read version.pdf
I'd like to talk about my advanced decisions: picture version.pdf
I'm worried about going home after a fall.pdf
Older couple in the gym
I'm worried about going home after a fall: easy read version.pdf
Older disabled people
I'm worried about going home after a fall: picture version.pdf
Older man at home in bed
I'm worried about being discharged from hospital.pdf
I'm worried about being discharged from hospital: easy read version.pdf
Nurse and woman in a wheelchair
I'm worried about being discharged from hospital: picture version.pdf
Three happy older people sitting together
I'm worried about being discharged from hospital into care.pdf
I'm worried about being discharged from hospital into care: easy read version.pdf
I'm worried about being discharged from hospital into care: picture version.pdf
Do I need an advocate?.pdf
Do I need an advocate?: easy read version.pdf
Older woman on a tablet
Do I need an advocate?: picture version.pdf
I'd like to talk about going to the loo.pdf
I'd like to talk about going to the loo Easy read version.pdf
I'd like to talk about going to the loo: Picture version.pdf
HOW CAN WE HELP?

Please complete the form below and we will contact you as soon as possible with the requested information. If your inquiry is urgent please call us on +44 (0) 11746 787320


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