Grief can feel isolating, especially after the loss of a loved one. For “K”, the recent passing of her beloved granddaughter left her navigating a difficult emotional journey. Overwhelmed and unsure of where to turn, she reached out for support — and found comfort and direction through OPAAL.
OPAAL (Older People’s Advocacy Alliance) exists to ensure that older people have access to the support and services they need, particularly during life’s most challenging moments. When “K” contacted OPAAL, she wasn’t met with automated responses or impersonal forms. She was met with empathy — and a real person on the other end of the phone.
“Nice to speak to an actual person, especially as I am going through such a difficult time,” “K” shared.
Understanding the complexity of grief, especially when it comes from the loss of a grandchild, OPAAL worked to ensure “K” received the compassionate and tailored support she needed. The team signposted her to two trusted organisations specialising in bereavement care:
- Child Bereavement UK, which helps families rebuild their lives when a child dies or when a child is facing bereavement.
- Cruse Bereavement Support, a national charity providing free, confidential bereavement support across the UK.
These referrals gave “K” access to local support groups and professional guidance, offering her a lifeline during her grieving process.
At the heart of OPAAL’s mission is a commitment to listening, supporting, and empowering older people. “K’s” story is a poignant reminder that human connection, understanding, and the right information can make all the difference in someone’s healing journey.
If you or someone you know is going through bereavement, OPAAL is here to help. You don’t have to face it alone.
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